Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation entails, along with tips to ensure your company is on the correct course.
Already a key strategic initiative,best Digital business transformation — a catchall term for describing the implementation of new technologies, talent, and processes to improve business operations and satisfy customers.
Digital transformation marks a rethinking of how an organization uses technology, people, and processes in pursuit of new business models and new revenue streams, driven by changes in customer expectations around products and services.
For many enterprises that build traditional goods, this means building digital products, such as a mobile applications or an ecommerce platform.
IT leaders meanwhile reprioritized strategic IT roadmaps, with many adopting cloud software for video collaboration and implementing machine learning (ML) software that helps enterprises to manage how products wend through supply chains.
On a point-by-point basis, such implementations don’t facilitate transformation. Rather, how these tools and other solutions are woven throughout an enterprise presents a clearer picture of a company’s digital fitness — and reflects its business priorities.